FFA Cup Final 2018 Ticketing FAQs


Match Details:
Adelaide United v Sydney FC
Tuesday 30 October
Coopers Stadium, Adelaide
Gates Open: 5.30pm (ACDT) 
Kick Off: 7:00pm (ACDT)
 

When to purchase:

  • Adelaide United Member Window | 11am (ACDT) Tuesday 9 October to 5pm (ACDT) Wednesday 10 October
  • Football Family Window | 1pm (ACDT) Thursday 11 October – 8:59am (ACDT) Tuesday 16 October
  • General Public on sale | 9:00am (ACDT) Tuesday 16 October

 

What is my Password?

Adelaide United Members who joined before Wednesday, 3 October have been sent an email outlining these details.

For members who joined before Wednesday, 3 October, your password is your surname followed by your member number (no spaces).
 

Members who joined after Wednesday, 3 October will receive an email early Tuesday, 9 October.

If you joined after Wednesday, 3 October you will receive a specific password via email.

 

How do I purchase tickets?

- If you are an Adelaide United reserved seat member and would like to purchase your same seat click here and select Members Same Seat from the drop down list.

- If you do not wish to purchase your same seat, or are purchasing in the Football Family or general public window, click here and select General Seating from the drop down list. General Admission and Active Support members enter your password


General Admission and Active Support Members

If you would like to purchase General Admission or Active Support, please click here on Tuesday and enter your password. Please select ‘General Event’ from the drop down list.

You are entitled to purchase up to 6 tickets in one transaction.

 

Same Seat Members

Q: How do I purchase my same seat that I will have in the 2018/19 Hyundai A-League season?

A: Enter your member password which was sent via email into the password box displayed on the event page by clicking here

Q: I am a member and have not received the email, what is my password?

A: The password is your surname followed by your member number (no spaces).

Q: I am a non-ticketed member and have not received the email, what is my password?

A: The password is your surname followed by your member number (no spaces).

Q: How long do I have to purchase my same seat?

A: You will be able to purchase your same seat from 11am Tuesday October 9 (ACDT) through to 5pm Wednesday October 10 (ACDT).

Q: Can I purchase tickets on behalf of other reserved seat members?

A: Yes, you will need to enter each member’s password into the password box for each seat you wish to purchase in the one transaction (to a maximum of 6 per transaction).

Q: Can I purchase my same seat during the Football Family pre-sale?

A: No, your same seat can only be purchased during the same seat Member presale. You will still have access to the Football Family presale using your password if you would like to purchase additional tickets during this time.

Q: How do I purchase additional tickets?

A: Additional tickets must be purchased in a separate transaction via clicking here.  Additional tickets are unlikely to be seated next to your reserved member seat.

Q: I do not want to purchase my same seat, can I purchase other tickets?

A: Additional tickets must be purchased in a separate transaction via clicking here. Additional tickets are unlikely to be seated next to your reserved member seat.

Q: My receipt of purchase does not state that I have purchased my same seat

A: The ticketing system will not display your seat numbers on your email confirmation; it will only display the dollar amount of your purchase. Once the General Public tickets go on sale (9am Tuesday 16 October) you will receive a $0.00 confirmation showing your same seat information with your tickets.

Q: I purchased my same seat and I still have not received my ticket

A: All tickets will be sent after the General Public on sale which is 9.00am Tuesday 16 October (ACDT).
 

Who do I contact if I’m having trouble purchasing tickets?

If you are having issues please contact FFA during the business hours of 8:30am to 4:30pm (ACDT).

Email: help@ffa.com.au | Phone: (02) 8020 4000