Member Redemption How to Guide | Westfield W-League

Adelaide United Women at Coopers Stadium 2021

Westfield W-League Round 13: TICKETING INFORMATION – How to Guide

Westfield W-League 20/21 Season – Round 13

Sunday, 21 March 2021
Adelaide United v Western Sydney Wanderers
Coopers Stadium
Kick-off: 3.30 pm (gates open at 2.30pm)

How ALL Members redeem their seats:

With all tickets free for this match, all members are able to redeem their ticket and pre-select their seat ahead of the game.

Please note that all Members will need to redeem (W-League, Platinum, Gold, General Admission, Active and Club).

We understand that the processes currently in place can be tedious and frustrating at times, but we ensure you that these processes are in place so that we adhere to Covid-19 guidelines set by SA Health and the SA Government.

PLEASE THOROUGHLY READ ALL THE STEPS BELOW BEFORE YOU START STEP 1

Step 1: Head to the women’s match event page on Ticketek by clicking the following link: https://premier.ticketek.com.au/shows/show.aspx?sh=WL1321

Step 2: You will be asked “If you have a password, please enter here”. This is where you are to enter your membership number (found on your member card or eCard). You can enter up to 10 membership number’s at once if you are wanting to arrange seating all together for a group of members. Enter multiple membership numbers as seen below:

Adelaide United W-League member redemption how to guide

This is also the case if there is more than one member under the same member number (family memberships). If this is the case, please enter your numbers as follows:

1234a
1234b
1234c

Step 3: Once you have entered the Membership Number’s you are redeeming tickets for, click “Unlock Tickets” and you will load through to the next screen which will look like the below screenshot:

Adelaide United W-League member redemption how to guide

Step 4: Using the stadium map, select the bay that you prefer to sit, and this is where your seats will be allocated (subject to availability). At this step you can also redeem additional tickets if you need, by selecting the dropdown (see screen shot below).

Please choose if you would like Print-At-Home Tickets to be issued, or if you would prefer Mobile Tickets.

Adelaide United W-League member redemption how to guide

Step 5: Once you have allocated your preferred seats for this match, you can complete your transaction as normal by logging into your Ticketek Account. If you don’t have a Ticketek Account, you will need to create one.

Once you do this; you should then notice you have allocated seats for this match in your Ticketek basket (located in top right corner of webpage), and you can complete the transaction.

Adelaide United W-League member redemption how to guide


You should receive an order confirmation for your completed transaction if you selected the “Print-At-Home” option, your tickets will be attached as PDF files and you can print these out.

If you selected the mobile ticket option, you should receive an SMS for each ticket you redeemed.

If you have any questions, please contact our Member Services team on 1300 GO REDS (1300 467 337) or email membership@aufc.com.au